Skip to Content

TERMS AND CONDITIONS 


Welcome to True Colours! By accessing or using our website, services, or purchasing from us, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.

1. General

  • This website is owned and operated by [Your Shop Name].
  • The terms “we,” “us,” and “our” refer to the store. The term “you” refers to the user, visitor, or customer.

2. Product Information

  • We strive to ensure all product details, images, and pricing are accurate and up to date.
  • Actual product colors may vary slightly due to different screen settings or lighting conditions.
  • All products are subject to availability. We reserve the right to discontinue or change product offerings without notice.

3. Pricing & Payment

  • All prices are listed in [INR/USD] and inclusive of applicable taxes unless mentioned otherwise.
  • We accept payments via [UPI, Credit/Debit Cards, Net Banking, Cash on Delivery, etc.].
  • We reserve the right to change prices at any time without prior notice.

4. Order Confirmation

  • After placing an order, you will receive a confirmation email or WhatsApp message with order details.
  • We reserve the right to cancel orders in case of payment failure, fraud suspicion, or stock issues.

5. Shipping & Delivery

  • Orders are processed within [1–3] working days.
  • Delivery timelines may vary depending on your location and courier availability.
  • Free delivery may be applicable on orders above a certain amount (check current offers on the website).

6. Returns & Refunds

  • Returns are accepted within [7] days of delivery for eligible items.
  • Items must be unused, in original condition, and with packaging intact.
  • Refunds (if applicable) will be processed within [7–10] business days after approval.
  • Some products like opened paint cans, adhesives, or tools may not be eligible for return. Check our Return Policy for full details.

7. Warranty & Damages

  • Products come with manufacturer warranty where applicable.
  • In case of damaged or defective items, please contact us within [24–48] hours of delivery with photo proof.
  • We will either replace the item or refund your payment as per the situation.

8. User Conduct

  • You agree not to misuse the site, hack, spam, or post false or harmful content.
  • Any attempt to manipulate product reviews, pricing, or transactions may lead to account suspension or legal action.

9. Intellectual Property

  • All content on this site — including logos, images, text, and graphics — is the property of [Your Shop Name] and may not be reused without permission.

10. Third-Party Links

  • Our website may contain links to third-party sites. We are not responsible for their content or practices.

11. Privacy Policy

  • By using our services, you also agree to our Privacy Policy, which outlines how we collect and use your personal data.

12. Modifications

  • We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

For any questions or concerns regarding these terms, feel free to contact us:

📞 Phone: [Insert Number]

📧 Email: [Insert Email]

📍 Store Address: [Insert Physical Address]

Let me know if you'd like this as a PDF, webpage version with styling, or added to your website template. I can also help you generate the Privacy Policy, Return Policy, and Shipping Policy pages if you need them.